When you purchase a product or service from Chillerparts.com we collect certain personally identifiable information through our secure order form. This includes:
Contact Details: Name, email, shipping address
Payment Info: Credit card number, expiration date
This information is used solely to process your order and provide customer support. All data is handled with strict confidentiality and care.
All brand names, products, services, and processes mentioned on Chillerparts.com are the trademarks of their respective owners. Reference to these items does not indicate any endorsement, affiliation, or sponsorship by Chillerparts.com unless explicitly stated. No content on this site shall be interpreted as granting rights under any intellectual property belonging to Chillerparts.com or any third party.
This site may contain proprietary notices, trademark disclosures, and copyright information that must be followed.
We aim for accuracy, but some content may contain typographical or technical errors, and information including pricing or availability may change without notice.
Chillerparts.com reserves the right to refuse service, cancel orders, or terminate accounts at our discretion — especially if customer behavior conflicts with applicable laws or company policies.
Content & Pricing Corrections
Despite our best efforts to maintain up-to-date and accurate content, errors may occur. If a pricing or listing mistake makes it impossible to fulfill an order, we will promptly inform you and offer revised options. If necessary, the transaction may be canceled.
We ship merchandise throughout the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands. Our system automatically selects the most efficient carrier, typically UPS or USPS, based on destination, speed, and cost.
We also ship to Canada and selectively to Mexico, though international availability may vary. Title and risk of loss pass to the buyer upon transfer to the shipping carrier.
Grease interceptors, oversized items, and packages too large for UPS/USPS will ship via freight, and charges will be quoted individually.
Alaska, Hawaii, and Canada orders typically require shipping fees — we’ll reach out if additional payment is necessary.
International shipments to Canada must always include a shipping fee.
We selectively accept international orders and require a wire transfer before processing. A $40 transaction fee covers banking and export documentation. All shipments are sent via your DHL, UPS, or FedEx account.
Please note:
Import duties, taxes, and brokerage fees are the buyer’s responsibility.
Shipping laws vary by country — it’s up to the buyer to verify with their customs office whether the ordered products are permitted.
Chillerparts.com is not liable for damages, delays, or confiscations arising from international shipping restrictions or customs issues.
Need help or clarification? Our team is ready to assist. Reach out anytime via our contact us page or call 940-569-4116.
Mailing Address:
Whaley Products, Inc.
2150 S. Central Expressway, Suite #200
McKinney, TX 75070
Manufacturing/Distribution:
Whaley Products, Inc.
526 Charlotte Avenue,
Burkburnett, TX 76354
Phone:
940.569.4116